Common Issues and Solutions

Chat Button Not Appearing

• Check if the app is properly installed and activated
• Verify your theme compatibility
• Clear your browser cache and refresh the page
• Check if the button is hidden by custom CSS

WhatsApp Link Not Working

• Ensure your WhatsApp number includes the country code
• Format: +1234567890 (no spaces or special characters)
• Test the number by clicking the chat button
• Verify the number is registered with WhatsApp

Mobile vs Desktop Display Issues

• Check separate mobile/desktop visibility settings
• Adjust button size for different screen sizes
• Test on actual devices, not just browser dev tools

Custom Styling Problems

• Use browser developer tools to inspect CSS conflicts
• Add !important to custom CSS rules if needed
• Test custom CSS on different themes