Installing our apps is simple: 1) Visit the Shopify App Store, 2) Search for the OCS Engine app you need, 3) Click "Install" and follow the setup wizard, 4) Configure your settings in the app dashboard. Most apps can be set up in under 5 minutes!

Yes! Most of our apps offer free plans with essential features. For example, our WhatsApp Chat app includes a free plan with single WhatsApp number support, predefined messages, and basic customization options. Upgrade to Pro plans for advanced features like multi-agent support.

We provide 24/7 support through our dedicated support team. You can reach us via email at info@ocsengine.com or through our support portal at support.ocsengine.com. We also offer comprehensive documentation and tutorials for all our apps.

Our WhatsApp Chat app adds a customizable chat button to your Shopify store that allows customers to message you directly through WhatsApp. It features multi-agent support for different departments, customizable positioning, size options, animation effects, and separate controls for desktop and mobile visibility.

The free plan supports a single WhatsApp number. To use multiple WhatsApp numbers for different departments (sales, support, etc.), you'll need to upgrade to the Multi Agent Pro plan ($6/year) which includes unlimited agent creation and agent-based predefined messages.

You can customize the chat button through the app settings: position (top/bottom, left/right), size, animation effects, custom icons, predefined welcome messages, and even apply custom CSS to match your store's design. The app works perfectly on all devices with separate controls for desktop and mobile.

Smart Discount Links are deep links that automatically apply discount coupons at checkout or track clicks, orders, and revenue even without a code. You can tag links by owner/channel (influencer, affiliate, campaign, teammate) for accurate attribution and get real-time analytics with per-link sales tracking.

The app provides real-time analytics showing clicks, orders, and revenue for each link. You can tag links by owner/channel for accurate attribution, view per-link sales data, and export reports to CSV. This helps you track which affiliates, influencers, or campaigns are driving the most sales.

No theme edits required! The app works with Shopify Discounts, UTM parameters, and Online Store checkout. You can set up discount links in minutes without any coding knowledge. The app also includes QR codes and link shortener features.

Our Contact Form Builder allows you to create custom contact forms with a drag-and-drop interface. Build beautiful, responsive forms without any coding knowledge. Features include custom form fields, responsive design, form analytics, and easy integration with your Shopify store.

Yes! You can create various types of forms including contact forms, feedback forms, survey forms, lead generation forms, and more. The drag-and-drop builder makes it easy to add different field types like text, email, phone, dropdown, checkbox, and file upload fields.

All form submissions are collected in the app dashboard where you can view, manage, and export the data. The app also provides form analytics to help you track conversion rates and optimize your forms for better performance.

Our Bulk Price Editor allows you to update product prices in bulk with rules, scheduling, CSV imports, and more. Manage your product pricing efficiently across your entire catalog with features like bulk price updates, CSV import/export, scheduled pricing, and a powerful price rules engine.

Yes! The app includes scheduled pricing functionality, allowing you to set up price changes to take effect at specific dates and times. This is perfect for sales events, seasonal pricing, or gradual price adjustments.

You can easily import product prices from CSV files. The app supports CSV import/export functionality, making it simple to update prices in bulk using spreadsheet software like Excel or Google Sheets. Just upload your CSV file and the app will apply the changes.

Yes! Our apps are designed to work with all Shopify themes, including the latest ones. We ensure compatibility across different theme frameworks and provide responsive designs that work perfectly on desktop and mobile devices.

Our apps are optimized for performance and won't slow down your store. We use efficient code and best practices to ensure minimal impact on page load times. All apps are regularly updated to maintain optimal performance.

We continuously improve our apps with regular updates based on user feedback and new Shopify features. Updates typically include new features, bug fixes, and performance improvements. You'll receive notifications about updates through your Shopify admin.